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VA Mobile Clinic FAQ

Frequently Asked Questions


What does ARF's mobile clinic offer to veterans?

ARF offers free veterinary wellness care to veterans' dogs and cats through mobile clinics held at regional VA Medical Centers near ARF headquarters.
What services are and are not provided?

Complimentary services provided include:
• Annual wellness exam
• Vaccines
• Heartworm testing for dogs
• FeLV/FIV testing for cats
• Year-round flea, tick, and parasite preventative products
• Spay and neuter (by appointment, clients must visit our wellness clinic for exam first)

ARF's mobile veterinary clinic can evaluate and advise on minor, non-emergency medical issues.  Animals with serious illness or urgent concerns should visit a full-service veterinary clinic or emergency clinic.

When are the clinics held?

Wellness clinics are typically held at the Livermore VA on the 1st and 3rd Fridays of each month and the Martinez VA on the 2nd and 4th Fridays of each month.
Schedule may change due to holidays or other unforeseen circumstances. Please confirm the current schedule at arflife.org/mobile-clinic within 24 hours of your visit.

How do I receive services from the clinic?

Check-in starts at 8:45 am and continues until FULL. Services are first-come-first-served and capacity is limited. We are unable to accommodate clients after capacity is met, and sometimes we must even turn away clients who arrived prior to 8:45 am. We suggest arriving early to stand in line before check-in begins. Wait times can be up to several hours. Dogs must be on leash and under control at all times, and cats must be in carriers.

Are there limits on how many pets can be seen?

In order to serve as many veterans as possible, we limit services to 2 pets per household per clinic and we provide services to a lifetime maximum of 6 pets per veterans' household.

If you have questions about ARF's veterinary wellness services for veterans, contact (925) 296-3125, and press option 7.

What can I expect my first clinic to be like?

Check-in begins at 8:45 AM and continues until full. Due to limited capacity, we may turn clients and pets away.

If you are a new client, your veterans' ID will be checked. You will be given an information form to fill out about your pet(s). When a technician is available, they will come to you to review your form, your vaccine history, and your pet's current needs. This usually happens within an hour from the time of check-in. You will then wait your turn to see the veterinarian and address your pet's needs.

How can I keep current on vaccines and medications?

Your pet must be examined by our veterinarian annually to continue receiving treatments and medications. If your pet is due for a booster or medication refill and is not due to be seen by the veterinarian, it is best if you arrive between 10:30 am and 12:00 pm to have technicians provide your services after check-in is complete.

Who can I contact with questions?

If you have questions about ARF's veterinary wellness services for veterans, contact (925) 296-3125, and press option 7.

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